Amina Tayyub
Working on the spectrum between product design & product management to shape experiences grounded in real human needs.
Amina Tayyub
Working on the spectrum between product design & product management to shape experiences grounded in real human needs.
Amina Tayyub
Working on the spectrum between product design & product management to shape experiences grounded in real human needs.
OFFLINE-FIRST TEACHING EXPERIENCE
OFFLINE-FIRST TEACHING EXPERIENCE
Designing for connectivity constrained environments
Designing for connectivity constrained environments
Problem
Problem
Over 50% teachers lack reliable internet, making lessons & digital training inaccessible.
Over 50% teachers lack reliable internet, making lessons & digital training inaccessible.
Business Impact
Business Impact
Expanded accessibility to low-connectivity regions which extended product access to 60% of offline users.
Expanded accessibility to low-connectivity regions which extended product access to 60% of offline users.
User Impact
User Impact
Increased offline lesson usage, improved trust, reduced support tickets.
Increased offline lesson usage, improved trust, reduced support tickets.
My Contribution (as product design manager)
My Contribution (as product design manager)
Created the offline-first UX framework
Worked closely with PM & engineering for feasibility and delivery
Defined metrics and success criteria
Guided rollout strategy with support teams
Led design reviews and ensured cross-functional alignment
Created the offline-first UX framework
Worked closely with PM & engineering for feasibility and delivery
Defined metrics and success criteria
Guided rollout strategy with support teams
Led design reviews and ensured cross-functional alignment
Context
Context
Many schools operate with inconsistent or unavailable internet. Teachers often have only brief time between classes. Critical content such as lesson plans and trainings must be reliably available offline to support day-to-day teaching.
Many schools operate with inconsistent or unavailable internet. Teachers often have only brief time between classes. Critical content such as lesson plans and trainings must be reliably available offline to support day-to-day teaching.
Challenge
Challenge
Users lacked clarity on what works offline
Downloads required too many steps
No progress, storage, or status feedback
Backend supported offline storage, but UX didn’t reflect it
Users lacked clarity on what works offline
Downloads required too many steps
No progress, storage, or status feedback
Backend supported offline storage, but UX didn’t reflect it
Low adoption + low trust
Low adoption + low trust
User Context (what Informed the design)
User Context (what Informed the design)
These insights shaped the offline-first navigation and content model.
Teachers teach back-to-back classes and only get minutes of internet access
They prioritize predictability over aesthetics, “tell me what works offline”
App usage often happens on low-storage, low-RAM Android devices
Many users share devices, so content needs clear states
These insights shaped the offline-first navigation and content model.
Teachers teach back-to-back classes and only get minutes of internet access
They prioritize predictability over aesthetics, “tell me what works offline”
App usage often happens on low-storage, low-RAM Android devices
Many users share devices, so content needs clear states
Key Solutions
Key Solutions
1. Offline-First Interaction System
1. Offline-First Interaction System
Visual indicators for online/offline status
Clear labels for offline-ready content
Disabled states with explanations for online-only actions
Visual indicators for online/offline status
Clear labels for offline-ready content
Disabled states with explanations for online-only actions
2. Download & Storage Controls
2. Download & Storage Controls
Bulk download options for lessons and training
Storage usage indicator + low-storage warnings
Ability to delete or update content through a lightweight Download Manager
Bulk download options for lessons and training
Storage usage indicator + low-storage warnings
Ability to delete or update content through a lightweight Download Manager
3. Real-Time Feedback
3. Real-Time Feedback
Progress bars for downloads
Sync success/failure alerts
Offline badges on content that’s already saved
Progress bars for downloads
Sync success/failure alerts
Offline badges on content that’s already saved
4. Seamless Syncing
4. Seamless Syncing
Automatic background syncing once the app reconnects
Smooth transitions between offline and online views
Automatic background syncing once the app reconnects
Smooth transitions between offline and online views
Impact
Impact
Initial rollout: 30% of user base
Increased use of lesson plans in offline mode
Higher trust in the app due to predictable behavior
Reduced support tickets related to “content not loading”
Improved adoption of training materials in low-connectivity schools
Initial rollout: 30% of user base
Increased use of lesson plans in offline mode
Higher trust in the app due to predictable behavior
Reduced support tickets related to “content not loading”
Improved adoption of training materials in low-connectivity schools
Metrics Being Tracked
Metrics Being Tracked
Offline lesson access frequency
Download and sync completion rates
Total users engaging with offline mode
Time spent using offline features
Offline lesson access frequency
Download and sync completion rates
Total users engaging with offline mode
Time spent using offline features
Next Steps (for next cycle's planning)
Next Steps (for next cycle's planning)
Conduct in-person usability sessions in rural schools
Optimize background syncing flows
Expand offline compatibility for more API-driven features
Create an onboarding tutorial for new offline functionality
Build a full Download Manager for easier content planning
Conduct in-person usability sessions in rural schools
Optimize background syncing flows
Expand offline compatibility for more API-driven features
Create an onboarding tutorial for new offline functionality
Build a full Download Manager for easier content planning
© 2025 Amina Tayyub
© 2025 Amina Tayyub
© 2025 Amina Tayyub
© 2025 Amina Tayyub